The owners, operators and solution providers of increasingly complex and connected things are looking for new ways to improve operational performance and employee satisfaction, increase product uptime, and gain a better understanding of their business.
Usage and Performance Dashboard – Enable customer to monitor and track the usage and performance of their products or benchmark with anonymized peers to optimize the value they extract.
Customer Self-Service – Enable customers to quickly diagnose and resolve issues themselves by suggesting actions based on connected product data to maximize product availability.
Product Personalization – Enable personalization capabilities by allowing users to remotely add features or change parameters to enhance their user experience and product performance.